Maintaining your privacy is a vital part of our relationship with you as a student. We are committed to the security of your personal information and strictly adhere to Australian government legislation (Privacy Act 1988).
The College of Integrative Veterinary Therapies collects and holds personal information regarding our students as a part of our functioning as an educational institution and in the conduct of our business and reporting requirements. We will not collect information that is not related to the running of our courses. The information we collect is used to communicate with you during the course and after the course. Any personal information collected by CIVT will stay confidential and will not be made available to any other source. We do not sell or pass on your information for the purposes of marketing.
The information collected is used for a variety of purposes including:
You can ask us to provide you with access to the personal information we hold about you. All student information including results are held on a secure database and you can request your student records via contacting the College registrar (contact us). You will need to provide proof of identity to access this service once you have left the College.
It is important for the accuracy of our collection that you provide up to date contact information and if it changes that you let us know as soon as possible. If you do not advise us, we may not be able to provide communication or our services to you.
CIVT is committed to keeping information you provide secure and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse, unauthorised access, alteration or disclosure. We have a range of procedures in place to provide a robust secure environment. We regularly review these measures to ensure their ongoing adequacy.
Any complaints regarding privacy matters should be directed to CIVT and the College will respond to you as soon as possible and within seven days, if it will take longer to investigate the complaint, we will advise you.
General Data Protection Regulation (GDPR) for the European Union (EU)
RTO Privacy Notice
Why we collect your personal information
As a registered training organisation (RTO) we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. We must advise that if your personal information is not provided to us, we may be prevented from enrolling you into your course.
How we use your personal information
We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.
How we disclose your personal information
We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector. We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.
How the NCVER and other bodies handle your personal information
The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market. The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:
• administration of VET, including program administration, regulation, monitoring and evaluation
• facilitation of statistics and research relating to education, including surveys and data linkage
• understanding how the VET market operates, for policy, workforce planning and consumer information.
If you would like to seek access to or correct your information, in the first instance, please contact CIVT via email@example.com or PO Box 352 Yeppoon Q 4703. DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice
Department of Training and Workforce Development (WA)
Department of Education (NT)
Department of Employment, Small Business and Training (QLD)
You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.
At any time, you may contact CIVT to:
• request access to your personal information
• correct your personal information
• make a complaint about how your personal information has been handled
• ask a question about this Privacy Notice